Ros Wilson Counselling follows The Australian Counselling Association Code of Ethics and Practice which can be found on the ACA website.
Ros Wilson Counselling understands the importance of protecting the privacy of your personal information hence is committed to complying with the Australian and International privacy laws in order to protect our customers privacy. Therefore all information submitted to us will remain both Private and Confidential and as such will NOT be released or sold to any other person(s).
Your information is collected when of your own free accord, you complete and submit any of our website forms. Any information will only be used to provide you with an answer to your initial enquiry.
Ros Wilson Counselling will "NOT" in any way use your details or email address for sending unsolicited 'Spam' Emails.
Ros Wilson Counselling takes great care when deciding which links to include in our website, we cannot be held responsible / liable for their content or any malicious code contained there in.
** ( This policy is subject to change without notice )
Missed Appointment Procedure, Cancellation and Lateness Policy.
At the Centre of Wellbeing, we understand that unanticipated events occur in everyone’s life. Unforeseen events such as personal issues, car and traffic circumstances as well work deadlines, are just a few reasons why one might consider cancelling and or rescheduling an appointment.
Please note that a mobile phone SMS reminder is sent to clients 24 hours prior to all appointments unless requested not to. It is our commitment to provide a unique and outstanding service to all of our clients, and out of consideration we have the following policy: